Personal & executive support
Your day has more moving parts than your calendar can show.
Travel plans, an appointment you keep moving, a car that needs attention, a second property with an unanswered question: these things may belong to different parts of your life, but they still come back to you. Tell us what you want handled and what you want to decide yourself. We can take responsibility for the planning and follow-through you entrust to us, while keeping your preferences and the people involved in view.
Before you leave
Three days in New York, then a family visit abroad.
We can research and arrange domestic and international flights, hotels, ground transportation and reservations; gather travel details and preferences; coordinate a practical itinerary; and adjust the plan when it changes. We can also make sure the people at home know the dates that affect them. You approve the choices and outside costs before we book.
While life keeps moving
Calendar and appointments
Coordinate personal appointments, reservations, family commitments and the handoffs between them.
Vehicles and everyday administration
Track registration and service dates, help arrange maintenance or detailing, coordinate pickup and delivery, and follow up on related paperwork with the appropriate parties. We can also keep an eye on renewals and other personal deadlines you want on the calendar.
Office-side personal support
Work with your executive assistant, office manager or other trusted contacts on the personal arrangements that meet your workday: travel, visiting family, private appointments, deliveries and schedule changes. We agree on who communicates with whom before we begin.
Events and occasions
Plan a dinner, welcome a guest, coordinate gifting, arrange personal shopping or manage the details that make a gathering feel easy for the people attending it.
Research and special requests
Compare options, make the calls, gather what you need to decide and carry the approved plan through. If something falls outside our expertise, we help find the right specialist.
The people already in your life
One clear version of the plan.
We can work with your nanny, housekeeper, chef, landscaper, driver, executive assistant, property manager and other trusted staff. We learn their roles, coordinate the agreed schedules and handoffs, and give them one clear version of the plan. When you want more hands-on help, we can oversee day-to-day priorities within the authority you give us and help organize interviews, onboarding information and communication. Hiring and employment terms stay with you and the professionals you choose.
More than one address
A point of contact at the other property.
For a second home or income property, we can be your point of contact for an agreed project, arrange a visit, document what we find, and follow up with your existing property manager, vendors or other specialists. We agree on access, authority, reporting and the manager’s role before work begins. If the property needs specialized management, leasing or transaction work, we coordinate with the appropriate professional.
What it feels like
You tell us you have a flight on Thursday, a landscaper coming Friday and guests arriving Sunday. We look at the whole week, not each request in isolation. You receive the choices that need you and a clear account of the rest.
A private beginning
Tell us the part of your day you keep having to put back together.
We can start there.